Privacy policy

Effective Date: September 19, 2026

At Trendova, we respect your privacy and are committed to protecting the personal information you share with us.

1. Information We Collect
When you visit our website or place an order, we may collect:

• Name, phone number, and delivery address
• Email address (if provided)
• Order details and purchase history
• Basic browsing data (pages visited, device/browser type) via cookies

2. How We Use Your Information
We use your information to:

• Process and deliver your orders
• Communicate with you about your order status (via WhatsApp, SMS, or email)
• Respond to customer support inquiries
• Improve our website and product offerings
• Send promotional updates, only if you have opted in (e.g., newsletter signup)

3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share necessary order details (name, address, phone number) with our courier partner (TCS) solely for the purpose of delivering your order.

4. Cookies
Our website uses cookies to improve your browsing experience, remember your cart, and understand site usage. You can disable cookies through your browser settings, though some site features may not work properly as a result.

5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of online transmission is 100% secure.

6. Your Rights
You may contact us at any time to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Unsubscribe from promotional communications

7. Third-Party Links
Our website may contain links to third-party sites (such as social media platforms). We are not responsible for the privacy practices of these external sites.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:

Trendova
Email: info@trendova.store / hello@trendova.store
WhatsApp: 0314-5172565